Since iOS 9, Apple secured the communication between two separate applications. In order to allow our ACCinfos app to retrieve the device ID, the application needs to allow the following steps during the SDK integration :

  1. You need to manage ATS exceptions in your Info.plist Documentation here
  2. The URL scheme 'bma4sreceiver' needs to be Whitelisted in the app Info.plist Documentation here

This process is totally secured, its goal is to allow our info App to connect to our SDK and track the device informations related to Accengage.

Note that this activation is mandatory if Accengage needs to test the integration. We strongly recommend it in general in order to allow our technical team to properly investigate in case of unexpected behavior.