Modified on: Tue, 7 Mar, 2017 at 12:20 PM
If you use several CRM tools (and the GCM recording is already done several times), this could explain why some devices do not receive push messages.
Indeed, a conflict can happen when it comes to the recording and the token recovered by the SDK could be invalid.
To resolve this problem, you can :
- Leave our SDK records to GCM and no longer do it yourself
- Send us the token after the recording from GCM
Regarding the second issue, please find the process below :
It is necessary to remove the following metadata in the Manifest :
<meta-data android:name="com.ad4screen.senderid" android:value="gcm:yoursenderid" />
Thus, the SDK won't be recorded automatically to GCM.
In this case, you have to record the application yourself to GCM and give us the token through this method :
Did you find it helpful?
Not what you were looking for? Try a search!